TFB Mobile App FAQs

 

What is the Thurston First Bank Mobile App?

The Thurston First Mobile Banking App is a service that enables you to access your account information, and transfer funds from a smartphone with Internet access from either a WIFI source or the 3G/4G/EDGE networks. (Currently available for the iPhone, iPod Touch or iPad and Android)

 

How does the Thurston First Bank Mobile App Work?

First, you must download our Mobile App from the iTunes App Store or Android Market. You can do this either from your mobile phone or computer. If you do access our App from your computer, the App will install on the mobile phone the next time the phone is plugged in to the computer.

Once you download the App, you log in with the same user ID and password that you use for online banking. No separate or different registration is required. Once logged in, you can:

• Access Your Accounts – you can view account balances and account history.

• Make Transfers – you must have more than one account on online banking for this functionality to be available on mobile banking.

• Contact Us – you can contact us quickly right from the App.

 

Is the TFB Mobile App currently available to all users?

The Thurston First Bank Mobile App is currently available to all online banking users who own an iPhone, iPod Touch, iPad or Android device with access to 3G/4G/EDGE or WIFI.

 

Is it safe to bank using the TFB Mobile App service?

Yes. To protect your privacy, you are required to authenticate yourself on each individual mobile device using the same information from online banking. All communication between your mobile device and the